Effective Date: September 17, 2026
Tidepoch (“we”, “us”, or “our”) operates the website https://tidepoch.com (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
1.Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out forms on our website, including but not limited to your name, email address, phone number, company name, shipping address, and details related to your product inquiries or orders.
When you browse our website, we may automatically collect non-personal information, such as your IP address, browser type, device information, pages visited, time spent on pages, and other browsing data through cookies and similar tracking technologies.
2.Use of Collected Information
We use your personal information for the following purposes:
- To reply to your product inquiries, provide quotations and customer support
- To process orders, arrange production and shipment of your purchased goods
- To send you product updates, catalogs and promotional information (you may unsubscribe at any time)
- To improve our website, products and service quality
- To detect and prevent fraud, security risks and illegal activities
3.Cookies
Our website uses cookies. A cookie is a small data file stored on your device. Cookies help us remember your preferences, analyze website traffic and optimize user experience.
You can adjust your browser settings to refuse cookies, but some functions of our website may not work properly if you disable cookies.
4.Sharing Your Information
We will not sell, trade or rent your personal information to third parties for marketing purposes.
We may share your data only with trusted service providers who assist our business, such as payment service providers, logistics carriers, and website hosting providers. All these parties are required to keep your information confidential.
We may disclose your information when required by law, court order or government regulation.
5.Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6.Your Rights
You have the right to:
- Request access to your personal data we hold
- Request correction of inaccurate personal information
- Request deletion of your personal data
- Opt out of receiving our marketing emails
To exercise these rights, please contact us via email.
7.Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please read their privacy policy separately.
8.Children’s Privacy
Our products are intended for business customers. We do not knowingly collect personal information from children under 16 years old.
9.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes means you accept the revised policy.
10.Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: Collin.zhou@tidepoch.com.
Website: https://tidepoch.com